Candle Care Tips

The top of my candle is rough and bumpy after i've burned it....

The presence of rough and bumpy tops on a coconut soy wax candle after burning can be attributed to the cooling and solidification of the hot wax in the melt pool occurring at an inconsistent rate. It is worth noting that this is a common trait of all-natural coconut soy wax and is in no way indicative of any performance issues with the candle.

My candle looks like its sweating, what do I do?

Rest assured, the presence of excess oils on the surface of your candle is a positive indication of its pure composition, containing 100% natural coconut soy wax. Due to the wax's inherent sensitivity to temperature fluctuations, the oils within it may separate and rise to the surface, forming a small pool. However, this occurrence in no way undermines the performance or quality of your candle. Simply removing the excess oil with a tissue will suffice.

My candle has tunneled, how do prevent this and how can I fix it?

It is recommended that during any phase of your candle's life cycle, one should ensure that it is burned for a sufficient duration to allow the wax to completely liquefy to the edge of the vessel before extinguishing. By doing so, the candle will establish a "burn memory," which it will subsequently adhere to in future burnings. In the event that the candle has already tunneled, it may be reignited and wrapped with aluminum foil, leaving an opening at the top to allow for proper air flow. Burning should continue until all of the wax around the perimeter of the vessel has melted.

My wick looks like it is too short/is drowning in wax....

Kindly illuminate the wick of your candle and let the wax liquefy to the perimeter of the container. Subsequently, extinguish the flame with care and delicately absorb any superfluous wax with either a piece of paper towel or a tissue. Please note that the wax might still be hot, so it's important to handle it with caution.

My wick keeps self-extinguishing, what does this mean?

This is indicative of a wick that requires trimming. To rectify this, gently pinch off the charred portion of the wick, retaining only about 1/4 inch for optimal burning.